tradie

4 ways to be a stand-out tradie

Delivering a great customer experience can be as simple as being visible, reputable and reliable But how do you stand out from the pack? Combine visibility with a great customer experience, and you’ll start to get oh-so-valuable referrals, as well as the prospect of repeat business from your happy clients. So how do you make…

Your business by design

Take a good hard look at your business today Is it exactly what you want it to be? If you are motivated you can make changes. But you have to be motivated. We would suggest that you focus on four key areas of business design. As you go through the list here are some quotes…

principled leadership inspires employee and customer loyalty.

Playing to win-win

It’s no coincidence that principled leadership inspires employee and customer loyalty. Leaders with a sense of responsibility and commitment to treating people well are far more likely to attract and retain the best and brightest employees. They will also command the respect of their employees who will see it as their own responsibility and exciting…

hospitality

Preaching what you practice

It’s an age-old saying – practise what you preach Fast-forward to today and you could change that to practice it and do it at Internet speed. But it would be dangerous to let action be the only focus. It might seem touchy-feely or even frivolous, but every company has to have core values. The founders…